Shipping policy
Shipping Policy
Processing Time:
All orders are processed within 3–5 business days. Since each piece is handcrafted, please allow extra time during busy seasons or for custom orders.
Shipping Rates:
Shipping costs are calculated at checkout based on your location and package weight.
Domestic Shipping (within [your country]):
Orders are usually delivered within 5–10 business days after dispatch.
International Shipping:
We ship worldwide. Delivery times may vary between 10–20 business days, depending on customs and destination. Any import duties or taxes are the buyer’s responsibility.
Packaging:
Each sculpture is carefully packed with protective materials to ensure it arrives safely.
Order Tracking:
Once your order ships, you’ll receive a confirmation email with tracking details.
Damages or Issues:
If your order arrives damaged or incorrect, please contact us within 48 hours with photos, and we’ll make it right.